Privacy Policy

Privacy Policy

Last updated: July 2026

Welcome to Urban Bazar ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://urbanbazar.site and make a purchase from us.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect the following types of information when you interact with our store:

Personal Information You Provide

  • Full name
  • Email address
  • Phone number / WhatsApp number
  • Shipping and billing address
  • Order details and purchase history

Information Collected Automatically

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring URLs and clickstream data
  • Cookie and tracking data

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders
  • To communicate order confirmations, shipping updates, and tracking information
  • To respond to customer service inquiries
  • To improve our website, products, and services
  • To send promotional communications (only with your consent)
  • To detect and prevent fraud or unauthorized activity
  • To comply with applicable laws and regulations in the United Arab Emirates

3. Payment Security

We accept Cash on Delivery (COD) and other payment methods available at checkout. We do not store your full payment card details on our servers. Any online payment processing is handled through secure, encrypted third-party payment gateways that comply with PCI-DSS standards. Your financial information is protected at all times.

4. Cookies and Analytics

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

  • Remember your preferences and cart contents
  • Analyze website traffic and user behavior
  • Deliver relevant content and advertisements

You can control cookie settings through your browser. Please note that disabling cookies may affect the functionality of certain parts of our website. We may use analytics tools such as Google Analytics to understand how visitors interact with our site.

5. Marketing Communications

With your consent, we may send you promotional emails, SMS messages, or WhatsApp notifications about new products, special offers, and updates. You may opt out of marketing communications at any time by:

Please note that even if you opt out of marketing communications, you will still receive transactional messages related to your orders.

6. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data, subject to legal obligations.
  • Right to Restriction: Request that we limit the processing of your data.
  • Right to Object: Object to the processing of your data for marketing purposes.
  • Right to Data Portability: Request a transfer of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at waleedraja098@gmail.com.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting requirements. Order-related data is typically retained for a minimum of 5 years in accordance with UAE commercial regulations. When your data is no longer required, we will securely delete or anonymize it.

8. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and fulfilling orders (e.g., courier companies, payment processors), strictly under confidentiality agreements. We may also disclose information when required by law or to protect our legal rights.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: